Zego's Tech-Driven Claims Management Boosts Fraud Detection, Drives 60% Market Growth
Zego, a leading insurtech company, is experiencing significant growth in the consumer market, particularly in private car insurance quotes. This growth, a 60% uplift in June 2025 alone, is partly attributed to their innovative use of technology in claims management.
Zego's success in this area is driven by their partnership with Clearspeed. The company has renewed this partnership to further advance its car insurance claims management process. Clearspeed's solution, embedded in Zego's motor claims process, uses voice-based risk assessment to analyze vocal characteristics and prioritize claims. This has led to a tenfold increase in claim abandonments suggesting suspicious activity, saving an average of £550 per claim due to fraud reduction.
The system works by fast-tracking low-risk cases and routing higher-risk or potentially fraudulent ones to investigators. This not only reduces manual checks and admin time but has also helped disrupt organized fraud ring activity.
Zego's innovative approach to car insurance, combining app-based telematics with behavioral insights, is clearly paying off. Their partnership with Clearspeed is a testament to their commitment to delivering transparent, cost-effective, and rewarding car insurance quotes for better driving. With a 60% uplift in UK growth in June 2025, Zego is certainly seeing real momentum in the consumer market.
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