Struggles persist in maintaining pace with the volume of orders at this eatery
In the heart of Schwerin, a city in northern Germany, a unique culinary gem has been serving up authentic Kurdish-Arabic dishes since March 31st. La Mâl, a family-run business operated by Tunay Gafour, has recently partnered with Lieferando for delivery services, and the results have been impressive.
The collaboration has seen an increase in demand for La Mâl's food, thanks to new pictures on the Lieferando platform. The menu offers a variety of dishes, including a popular Baklava made with pistachios, walnuts, and almonds.
However, the implementation of the delivery service has brought about certain challenges. The Gafour family, who consider La Mâl as their second home, have found it difficult to find suitable staff, especially for the evening shift. Preference is given to women with experience to help manage the increased workload.
The kitchen staff at La Mâl has undergone multiple changes since the opening, with some team members leaving due to the stress and pace of work. Despite this, the delivery service has been very successful, with orders coming in frequently. Lieferando provides its own drivers for the delivery service, alleviating some of the pressure on the kitchen staff.
Tunay Gafour, the operator of La Mâl, often works 14-hour days, including weekends, to ensure the smooth running of the restaurant. His mother frequently visits La Mâl on her days off, lending a helping hand when needed. The nine-year-old son of the Gafour family also helps out, adding a touch of family tradition to the business.
Good waiters are essential for both guest satisfaction and tip income, and La Mâl places great importance on this aspect. The restaurant prides itself on maintaining high standards of hygiene in food preparation, cooperating regularly with the health department.
As La Mâl continues to grow and adapt, it remains a cherished part of the Schwerin community, offering a taste of Kurdish-Arabic cuisine to a wider audience through its partnership with Lieferando.
- Due to the successful delivery service partnership with Lieferando, La Mâl, a small business in Schwerin that specializes in Kurdish-Arabic food, has experienced a surge in demand, partly due to attractive food images on the platform.
- In an effort to manage the increased workload, La Mâl prioritizes hiring experienced women for their shifts, particularly during the evening hours.
- The collaboration between La Mâl and Lieferando has not only improved their food delivery but has also helped them reach a wider audience, contributing to their growth as a business within the Schwerin community.
