Strategic Communication with Co-workers: Steer clear of these expressions - Strategies for Employees: Avoid Uttering These Phrases to Your Colleagues
In the evolving world of work, one common annoyance remains: dealing with challenging colleagues. But instead of lashing out with destructive comments or personal attacks, consider adopting a more constructive approach. Communication scientist and sociologist Teresa Stockmeyer, a certified agile coach and managing director of Good Teamwork Rocks, offers ten suggestions for more effective communication in the workplace.
Avoid Destructive Comments:Instead of making negative comments like "I knew you wouldn't manage this," opt for a factual approach: "This didn't go as planned. Let's find a solution together."
Avoid Generalizations:Instead of making blanket statements, like "You always do this wrong," address specific situations and work towards improvement. For example: "There was an issue in the last project. Let's brainstorm how to avoid it moving forward."
Avoid Comparisons:Comparing colleagues is not conducive to a positive work environment. Instead, recognize and appreciate each team member's individual skills.
Avoid Accusations:Instead of making accusations, ask for clarification and work towards understanding. For example: "I don't quite understand your approach. Can you explain why you're doing this?"
Avoid Condescending Remarks:Instead of belittling your colleagues, offer support and encouragement.
Avoid Criticism in Public:Offer constructive criticism privately and in a respectful manner.
Avoid the "Not My Problem" Attitude:Show willingness to help and support your colleagues, fostering a collaborative work environment.
Avoid Unhelpful "Advice":Instead of appearing know-it-all, ask if the colleague would like support or assistance.
Avoid Ignoring Concerns:React empathetically and show understanding when colleagues bring up issues or concerns.
Avoid Bringing the Private into the Discussion:Keep professional and personal matters separate to maintain respect and avoid unnecessary conflict.
By implementing these suggestions, you can create a more constructive and positive work environment, making your interactions with challenging colleagues more productive and less stressful.
I'm not going to lie, dealing with challenging colleagues can be frustrating at times, especially during periods of high pressure like sabbaticals. On average, employees might spend a significant part of their lives at work, so it's factually important to maintain positive relationships with colleagues to ensure a pleasant work environment. Instead of resorting to destructive methods, consider adopting a more constructive approach like Teresa Stockmeyer suggests.
