Online Retail Operations Analysis: The Impact of Distance Hiring on Cost Reduction for a Digital Store
Love Furniture Boosts Productivity and Streamlines Operations with Hubstaff
Love Furniture, an online e-commerce store with over 8,000 products, has seen significant growth and expansion thanks to the implementation of Hubstaff. The virtual team management tool has enabled the company to recruit more full-time virtual employees, expanding the team, and growing the business.
The time tracking feature offered by Hubstaff is invaluable for businesses like Love Furniture, providing assurance that they are getting what they pay for from their remote employees. Hubstaff's tracking capabilities have improved the management of Love Furniture's remote team, consisting of full-time, part-time, and freelance employees handling tasks such as customer support, content creation, sales, post-sales service, logistics, distribution, and marketing.
Hubstaff offers advanced monitoring tools such as screenshots, app and URL tracking, and detailed analytics, giving managers clear visibility into remote team activities without intrusive oversight. This leads to improved accountability and performance management, which is crucial in managing e-commerce operations where timely execution matters.
The activity breakdown between mouse movement and keystrokes in Hubstaff helps catch employees trying to hack the system, providing an extra layer of security. Furthermore, Hubstaff's financial management features like automatic payroll and invoicing simplify administrative tasks, reducing errors and saving time.
Before implementing Hubstaff, Love Furniture did not employ many full-time virtual employees. However, the platform's accessibility across desktop and mobile supports flexible remote working setups, making it an ideal solution for global or dispersed teams common in e-commerce.
Eunan McKenna, the owner of Love Furniture, had issues with trust and validity of invoices when using virtual assistants before Hubstaff. The combination of activity tracking, app monitoring, Internet monitoring, and randomized screenshots helped Eunan identify dishonest employees, providing reassurance that quality work is being delivered for the money paid.
Hubstaff's reports can generate invoices quickly and easily, offering a seamless solution for managing financial aspects of the business. Love Furniture recommends Hubstaff for its time tracking and screenshot capabilities, which offer better security and quality work.
Prior to Hubstaff, Love Furniture used Worksnaps, but found it hard to use, and also tried a keylogging company that went bankrupt. The company, which is family-owned and operates virtually, offering free delivery within Ireland, is now reaping the benefits of a more efficient and productive remote team, all thanks to Hubstaff.
- The implementation of Hubstaff at Love Furniture has allowed for the growth of the business through the hiring of more full-time virtual employees, thanks to its time tracking feature.
- Hubstaff's advanced monitoring tools, such as screenshots, app and URL tracking, and detailed analytics, provide managers with clear visibility into remote team activities without intrusive oversight, leading to improved accountability and performance management.
- The financial management features of Hubstaff, including automatic payroll and invoicing, simplify administrative tasks, reducing errors and saving time, proving beneficial for businesses focusing on finance and lifestyle aspects.
- Love Furniture recommends Hubstaff not only for its time tracking capabilities but also for its security features like activity tracking and screenshots, which offer reassurance of quality work and better security in a technological and e-commerce-oriented business environment.
