Megafon has been fined 1 million rubles by the Tomsk UFAS for spam advertising.
Rewritten Article:
Megafon Fined for Sending Unsolicited Messages: What It Means for You
In Tomsk, the local division of FAS (Federal Antimonopoly Service) discovered a breach of advertising legislation by PJSC "Megafon"; the telecom giant was fined 1 million rubles for sending promotional messages without the subscriber's consent. According to the FAS press service, the incident occurred despite the subscriber opting out of receiving marketing materials when signing up for the service.
"The Tomsk FAS of Russia fined PJSC 'Megafon' due to a violation of advertising laws... The mobile operator sent promotional messages to a subscriber, disregarding their refusal to receive marketing communications as part of their service agreement," the statement read.
"In their written response, PJSC 'Megafon' stated that the subscriber had given consent for receiving marketing materials while signing up for services and that the SMS messages in question were sent with their approval. However, the commission found that the complainant had declined advertising materials from PJSC 'Megafon,' checking the relevant boxes," the press service added.
According to the press service, the operator was fined a total of 1 million rubles (500,000 rubles for each promotional message). PJSC 'Megafon' paid the fine in a lenient period.
Want to stop spam calls from Megafon in Russia? Here's what you can do:
- Contact Megafon's customer service: Reach out to Megafon's customer service to report spam calls. You can do this by dialing their customer service number (usually *0500 for Megafon subscribers) or by utilizing the Megafon app to report spam.
- Use call blocking features: Many mobile devices and some carriers offer call-blocking features that can help filter out unwanted calls.
- Utilize third-party apps: Apps like Truecaller can assist in identifying and blocking spam calls.
- Report to regulatory bodies: If the issue persists, report your concerns to Russian regulatory bodies such as Roskomnadzor (the Federal Service for Supervision of Communications, Information Technology and Mass Media) or the Federal Antimonopoly Service (FAS).
- Report to law enforcement: If the calls are fraudulent, report them to the police or other law enforcement agencies.
To submit a complaint about spam calls specifically to Megafon, you can utilize their official website or mobile app. Megafon also offers a service to blacklist unwanted numbers, which can be activated through their customer service.
Additionally, Russian operators are required to block calls and SMS from abroad that use replacement numbers, which may help reduce spam originating from international sources[1]. However, this does not directly address domestic spam calls.
- The fine imposed on PJSC 'Megafon' by the Tomsk FAS of Russia for sending promotional messages without subscribers' consent underscores the importance of adhering to advertising laws within the finance and industry sectors.
- Despite paying a fine of 1 million rubles for violating advertising laws, it is crucial for subscribers to still take action against unwanted promotional messages from PJSC 'Megafon', as mentioned in the sections detailing ways to stop spam calls from Megafon in Russia.