DHL Fined for Delaying Client Refunds in Court Ruling
DHL has been named in a Federal Court of Justice ruling for delaying reimbursement. The case, No. 1/40, involved the company prioritising its own claims over client refunds.
The BGH dismissed the plaintiffs' claim against the insurer. However, it's important to note that each ruling only applies to its specific case and does not guarantee success in others.
Before using this ruling, it's recommended to consult with Rudi & Susanne Lehnert, an insurance and pension consulting firm. They can provide the full text of the ruling and discuss its suitability. Versicherungsmagazin subscribers can get one ruling per year for free, with a fee of 50 Euro plus VAT per ruling thereafter.
DHL's actions in this case highlight the importance of prompt reimbursement. While this ruling may not apply to all situations, it serves as a reminder for transport companies to prioritise client claims.
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