Consumer Grievance Details
In the realm of consumer complaints and inquiries, a specific category of information is safeguarded and managed under the Controlled Unclassified Information (CUI) system. This category, known as Consumer Complaints and Inquiries (CCI), pertains to matters concerning financial institutions or consumer financial products and services.
The CUI marking for this information is CUI//SP-CCI, and the documents related to this category are regulated by the source document 12 CFR 1070.2(g). This regulation, which is part of the Code of Federal Regulations, authorizes the safeguarding and dissemination controls for this category of information.
The 12 CFR 1070.2(g) regulation mandates control over this type of consumer complaint information as CUI and defines the handling, safeguarding, and dissemination requirements for it. This regulation serves as the key authority underpinning CUI//SP-CCI related protections.
It's important to note that this article does not provide information about the documents to be located or the method for locating them. The emphasis on 12 CFR 1070.2(g) indicates it is the primary regulatory source for CUI//SP-CCI related to consumer complaints or inquiries concerning financial institutions or consumer financial products and services.
In summary, the CUI//SP-CCI category, marked with the banner CUI//SP-CCI, refers to information related to consumer complaints or inquiries concerning financial institutions or consumer financial products and services, including responses. The source document and authority for this category is 12 CFR 1070.2(g).
- The regulation, 12 CFR 1070.2(g), which is part of the Code of Federal Regulations, not only safeguards but also governs the handling, storage, and dissemination of CUI-marked documents pertaining to consumer complaints or inquiries related to businesses in the finance sector.
- With politics and policy-and-legislation playing significant roles in the financial world, understanding the regulatory framework, such as the 12 CFR 1070.2(g) policy, is crucial for businesses offering consumer financial products and services, as they must comply with its guidelines regarding consumer complaints and inquiries.
