Companies involved in the production of goods or services
Sparkasse Fürth, the largest credit institution in the city and district of Fürth with a balance sheet total of over 4 billion EUR and approximately 600 employees, is seeking a Customer Service Representative (m/f/d) for its Passive Business.
The ideal candidate should have completed training as a bank clerk or a comparable qualification and possess initial knowledge in the mentioned areas, such as inheritance cases, care, card business, account transfers, online banking, capital gains tax, FATCA, and AEOI. This knowledge can be gained through previous activity in the branch or telephone consulting.
The position offers flexible working hours, 32 vacation days, the possibility of additional vacation, and the option for mobile work. The representative will also support advisors via the hotline for these specialist areas.
Openness towards new processes and digital applications is essential for the role. Candidates are expected to convince Sparkasse Fürth through their application without any prior context.
Employees of Now Apply, as Sparkasse Fürth is also known, benefit from discounts with various retailers in the business area. Additionally, the position includes training measures within working hours and diverse further education opportunities.
Extraordinary communication and team skills are required. In case of equal qualifications, severely disabled and equally affected applicants will be given preference. The candidate should demonstrate interest in deepening and further developing their specialist skills.
Candidates for the Customer Service Representative position should submit their salary expectations and the earliest possible starting date along with their application. For information, applicants can contact the Head of Standard Passive Business, Sigrid Roth, or the Head of Passive Business, Martina Dinter.
Now Apply encourages applications from people with disabilities and values equal opportunities. The organisation is committed to employment stability with a well-established financial institution, offering a supportive team environment, training opportunities, and social benefits under the German labor law system.
The application process typically involves submitting a CV and cover letter via the Sparkasse Fürth careers website or job portal, followed by interviews and potentially an assessment center or practical test. To get precise and current information for this exact role, consult the official Sparkasse Fürth career page or trusted job platforms where the vacancy is posted.
- The Customer Service Representative at Sparkasse Fürth, with their role in supporting advisors via the hotline for specialist areas such as inheritance cases and account transfers, may find it beneficial to further develop their knowledge in other finance-related business areas, such as careers in wealth management or corporate finance.
- In addition to the benefits offered by Now Apply, such as discounts with various retailers in the business area and diverse further education opportunities, employees may also consider other career paths within the finance sector, like finance management or investment banking.
