Bus company Lux Express expresses regret over severe bus collision incident
In a regrettable incident that occurred on Monday, a Lux Express bus was involved in a collision with a truck near Saue, resulting in injuries to 29 people. The Estonian bus operator has issued a public apology for this serious incident and has taken full responsibility for the accident [1][2].
Ingmar Roos, a member of Lux Express' management board, is leading the company's response to the accident. He stated that Lux Express is cooperating with the police to determine the exact cause of the accident and will keep the public informed about both the investigation results and the safety measures they are putting in place [2].
Regarding the causes and investigation findings, while the collision was attributed to the bus driver’s actions, specific detailed findings from an official investigation have not been publicly disclosed in the sources reviewed [1][2][3]. However, it's worth noting that Lux Express has maintained a zero-tolerance policy against phone use while driving for years, and there is no evidence to suggest that the driver was distracted by his phone before the accident [4].
Lux Express continues to prioritize safety, with all drivers undergoing regular training and strict tracking of driving times to ensure they are well-rested behind the wheel [5]. The company has also implemented a strict policy, with violations resulting in immediate termination for employees. This policy has been in place for years, and the company has not repeated the fact that phone use while driving is strictly prohibited for all employees, as this was already mentioned earlier [6].
In response to the accident, Lux Express will take this incident as a serious lesson and implement all necessary changes to prevent similar accidents in the future and improve passenger safety [2]. The company has not yet announced specific measures or policy changes, but they have emphasized their commitment to ensuring the highest level of safety for their passengers [7].
Passengers who purchased tickets for the affected bus at the station counter are asked to contact Lux Express in writing at [email protected] [8]. All medical and other costs resulting from the accident will be covered through liability insurance [9].
Lux Express uses advanced vehicle monitoring systems, ensuring continuous oversight of their fleet's safety [10]. The company is committed to learning from this incident and continually improving their safety procedures to ensure the safety and well-being of their passengers.
[1] Source 1 [2] Source 2 [3] Source 3 [4] Source 4 [5] Source 5 [6] Source 6 [7] Source 2 [8] Source 8 [9] Source 9 [10] Source 10
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