Belarusbank Announces Closure on August 23
On August 23, 2025, Belarusbank announced that certain services for customers would be unavailable across various channels, including bank branches, the "Calculation" AI system, and remote banking. The unavailability is scheduled to take place from August 23, 23:00 to August 24, 07:00.
During this period, services affected include operations on personal deposit and current accounts, credit repayments, payment card issuance, and more. The policy does not specify if online banking services will be available during the overnight technical work, nor does it provide any alternative methods for loan applications during this period.
The National Bank is focusing on citizen debt levels, and this new policy is one of the tools bringing legislation into line with Law No.62-З, dated February 17, 2025, "On Consumer Credit and Consumer Microloans." Banks, microfinance, and leasing organizations are now required to consider credit register information when calculating debt-to-income ratios.
However, no information is provided about the impact of these service interruptions on business accounts, and Belarusbank has not announced any compensation or relief for clients affected by these service interruptions. It's worth noting that cash and card operations at bank branches, as well as the ERIP system, will also be unavailable during this time.
The policy does not announce any compensation or relief for clients affected by service interruptions, and it does not specify if it applies to online banking services during overnight technical work. Moreover, no information is provided about if online banking services will be available during the overnight technical work mentioned in the earlier bullet points.
This requirement is outlined in the National Bank's resolution No.214, dated July 29, 2025. Belarusbank has not announced any compensation or relief for clients affected by these service interruptions, and they encourage customers to plan accordingly to minimise any inconvenience caused.
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